Intercom Product Tours might be a good choice if you are already fully bought into the Intercom ecosystem, however it is not available as a standalone tool.
On top of that, it comes with a hefty starting price tag of $199/month on top of your existing Intercom plan.
If your SaaS company doesn't already use Intercom, you're likely going to want to use an Intercom Product Tours alternative like Hopscotch Product Tours.
Intercom Product Tours and Hopscotch Product Tours have similar features for building product tours and in-app messaging. Both Intercom Product Tours and Hopscotch have a no-code tour builder, advanced targeting capabilities in order to show specific messages to the specific user segments, and are simple to use.
The primary difference between the two products is that Intercom Product Tours is only available as an add-on starting at an additional $199/month on top of your monthly plan. Hopscotch Product Tours is a good alternative to Intercom Product Tours because is is available as a standalone tool and you can get started for free.
Intercom Product Tours price starts at $258/month
($59/month Starter plan + $199/month product tours add-on)
Starts at $0/mo
Hopscotch plans start free for one product tour, and then scales with you as you grow. The starter plan is $49/month for unlimited tours.
Create interactive guides to walk new sign-ups through the steps to get started.
Boost feature adoption by highlighting what’s new in your product at the perfect time.
Give customers proactive guidance that keeps them out of the support inbox.
Hey! I’m Cam, the founder of Hopscotch.
Many product onboarding tours miss the mark. You know what I'm talking about — those 45-step unskippable guides that show every single corner of the application. What a greeting! Not only that, but once they're gone, they are gone forever. They are never there when you actually need them.
With Hopscotch, my goal is to fix this. I believe there should be a simple way for startups to improve their application onboarding using product tours without frustrating users.
Our mission is to Be Helpful, and one of the best ways we can achieve this is by assisting you in delighting your customers with an amazing onboarding experience.
Let’s build better customer experiences, together.
— Cam Sloan, Founder
Guide users to successful outcomes with Hopscotch product tours.