Intercom Product Tours alternative

Hopscotch is the simple and affordable Intercom Product Tours alternative built to onboard SaaS users with ease.

Overview

Intercom Product Tours might be a good choice if you are already fully bought into the Intercom ecosystem, however it is not available as a standalone tool.

On top of that, it comes with a hefty starting price tag of $199/month on top of your existing Intercom plan.

If your SaaS company doesn't already use Intercom, you're likely going to want to use an Intercom Product Tours alternative like Hopscotch Product Tours.

Features comparison

Intercom Product Tours and Hopscotch Product Tours have similar features for building product tours and in-app messaging. Both Intercom Product Tours and Hopscotch have a no-code tour builder, advanced targeting capabilities in order to show specific messages to the specific user segments, and are simple to use.

The primary difference between the two products is that Intercom Product Tours is only available as an add-on starting at an additional $199/month on top of your monthly plan. Hopscotch Product Tours is a good alternative to Intercom Product Tours because is is available as a standalone tool and you can get started for half the price.

Pricing comparison

⛔️ Intercom

Intercom Product Tours price starts at $258/month
($59/month Starter plan + $199/month product tours add-on)

✅ Hopscotch

Starts at $99/mo

Hopscotch plans scale with you as you grow. The starter plan is $99/month for unlimited tours.

Why Hopscotch?

Increase trial-to-paid conversions

Keep users focused and guide them to the "Aha!" moments that lead to conversions.

Reduce churn

Frustrated users don't stick around. Guide users to their desired outcomes with in-app messages.

No-code. No problem.

Your devs are busy working on product. With Hopscotch, you can make changes without waiting on a developer.

Features

Segmentation

Use conditional logic to segment in-app messaging based on individual user activity.

Interactive product tours

Your users can click buttons, links, and fill in form fields to progress through interactive guides.

Customization

Customize the look and feel to match your brand.

In-app messages

Welcome new users, announce new features, or send a message about an upcoming webinar.

Campaigns

Announce features and events with scheduled in-app messaging campaigns.

Browser SDK

Some use cases may require a bit of extra code. We offer a full browser SDK to interact with Hopscotch programmatically.

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FAQs

A Monthly Active User is any unique visitor who loads a page containing the Hopscotch script within a calendar month. We don't charge for inactive users who might exist in your database but don't sign in or visit your app during that month. If you surpass your monthly limit, we’ll upgrade you automatically to the appropriate plan and we’ll contact you by email well in advance to let you know.

If you've used tools like Pendo, Appcues, or Userflow and felt like you couldn't get your tours, tooltips, and surveys to look and feel exactly as you want them without jumping through hoops... or spending a boatload... that's the gap Hopscotch is built to close.

Higher ROI: You get way more than you spend with Hopscotch. Starting at $99, Hopscotch has hundreds of out-of-the-box targeting options and analytics to optimize onboarding and reduce churn.

Simplicity: Other tools advertise no-code, but in actuality, require hours of dev work to get going. Hopscotch is truly no-code.

Support: We’re profitable, growing 6x YoY, in large part because we have the best support in the industry. Every plan comes with live support.

Read our highest-in-class G2 reviews for more.

No, you don’t need a credit card! Simply sign up and begin creating onboarding experiences. Only once you push experiences to your live application do we require a credit card.

Hopscotch is used by 250+ SaaS businesses, including companies like Siemens, Apartment Therapy, Credibly, Zybooks, and many more. Our users are generally members of product, design, and customer experience teams.

Unfortunately, Hopscotch does not support mobile applications at this time.

Our handy Chrome Extension enables you to see your experiences in your app without ever bugging a developer! This is available in your dashboard and does not need any code installation.

To go live with your experiences within your actual product or application, you will need to install the Hopscotch code snippet. If you use Segment or Google Tag Manager you may not need a developer, but if not, you will need someone who is able to add the code snippet manually. One line of code is all it takes to use Hopscotch.

Email us at hey@hopscotch.club. We reply to most inquiries within a few hours.