Articles for product people. Tips and stories for improving user onboarding, engagement, and retention.
Are you having trouble growing your software as a service (SaaS) business? Or maybe you're doing just fine but want to increase user adoption, decrease churn, and increase your rate of customer acquisition. SaaS growth hacks will help you get there.
How to Reduce Customer Churn in SaaS Businesses in 9 Steps
Onboarding users to your website or app is daunting. I know which strategies work to automate your onboarding and reduce churn. I share them (with examples) here.
Pendo and Appcues are both user onboarding powerhouses. Learn how they differ and determine which one to select for your business
Appcues vs Userpilot, comparison of pricing, use cases, and reviews
Retaining users is essential for the success of any SaaS business, as it ensures that customers don't churn and that the company maintains a healthy bottom line.
How to Reduce Customer Churn in SaaS Businesses in 8 Steps
The Most Important 17 SaaS Metrics to Measure and Improve Your Business in 2023