What product, growth, and CX teams say about building product tours, onboarding flows, and in-app messages with Hopscotch. Every review below is verified by G2.
Headlines are the reviewers' own. Summaries are ours. Open any review to read it in full on G2.
“Hopscotch let us improve onboarding without deploying every copy change”
Summary: An engineering view. The team set up the snippet, user identity, and events once; after that, product and growth rewrote tour copy after watching real sessions, with no frontend redeploys.
Incentivized review“Easy No-Code Onboarding Flows That Guide Users In-App”
Summary: Onboarding flows were quick to set up without code and walk users through the app smoothly.
“A Game-Changer for Onboarding Our Floor Teams on New Software”
Summary: A manufacturer uses step-by-step guides on its operator software. Training time dropped, and so did support tickets from confused staff.
Incentivized review“Made onboarding much smoother — highly recommend Hopscotch”
Summary: Interactive tours rolled out within hours, and the branding controls make them look like a native part of the product.
“Hopscotch made our onboarding faster and easier to manage”
Summary: The team built onboarding tours with no code. Guided tooltips help new users grasp key features quickly, and it fit into their existing workflow.
“Finally, Product Tours That Don't Feel Like a Chore”
Summary: Marketing ships feature tours without engineering. Tour analytics show exactly where users drop off, so the team keeps iterating on onboarding.
“Simple, effective, and perfect for user onboarding!”
Summary: Built an interactive tour in a few hours. Tooltips and walkthroughs match the product's design and help new users get oriented.
“Super handy for onboarding — love how easy it is to build tours!”
Summary: A non-developer built and launched a tour in under 30 minutes. The preview mode helped, and the result looked professional.
“Simplified onboarding and boosted user engagement effortlessly”
Summary: Praises the drag-and-drop builder and customization, and calls Hopscotch a mature, well-designed tool that integrated without coding.
“Good for Continuous Training Updates”
Summary: When an internal tool changes, a short walkthrough goes out in minutes and everyone sees it right away.
“Made Our Complex Software Easy to Learn”
Summary: The product team launched an onboarding tour in under an hour without developer help, and now uses Hopscotch weekly to guide new users and announce features.
“Hopscotch Brings Life to Internal Training”
Summary: Replaced slide-deck training with tours through real workflows. Employees learn by doing, and engagement is higher than before.
15% → 40–50%
Breeze's onboarding completion rate after switching its user onboarding to Hopscotch.
Churn down 9%
How GrowthBar, a 7-figure ARR SaaS, cut its churn rate in one week.
Read the GrowthBar case studyHopscotch is rated 4.9 out of 5 on G2 across 28 verified reviews. 92% of reviewers gave it five stars, 7% gave it four, and none rated it lower.
Reviewers most often mention the no-code builder, how quickly they could launch their first tour (minutes to a few hours), and that tours look like part of their own product rather than a bolted-on widget.
Building and editing tours, tooltips, modals, and surveys is no-code. Going live requires installing the Hopscotch snippet once, and teams that target by user properties or events have an engineer set those up once. After that, product, marketing, and CX teams can ship changes without a deploy.
Starter is $99/month for up to 1,000 monthly users. Growth is $249/month for up to 3,000 monthly users and adds surveys, advanced segmentation, events, and integrations. Business plans are custom. Every plan includes unlimited tours and a free trial with no credit card.
Yes. Several reviewers use Hopscotch to walk employees through internal tools, publish walkthroughs when features change, and replace slide-deck training with in-app, learn-by-doing guides.
Hopscotch focuses on a simpler builder, deeper styling control, a lower starting price, and live support on every plan.