No-code product tours for enterprise businesses
Roll out guidance across complex applications, many roles, and multiple teams without adding onboarding code to your release train. Engineering sets it up once. Product, enablement, and customer success own it from there.
What technical and enterprise teams say on G2
"From a technical perspective, that separation between product logic and onboarding content is where Hopscotch really earns its place."
Yurii L., .NET Technology Lead, mid-market IT services company
"Visual, interactive product tours to help gain more and more customers to increase revenue for the company. Really helpful tool as a marketer."
Parimita T., Product Marketing Manager, enterprise (1,000+ employees)
Loved by hundreds of SaaS teams
Enterprise onboarding is a change management problem
Software changes faster than habits. Every release asks thousands of users to change how they work.
Permissions shape the experience. Users see different screens depending on role, region, and license.
Release trains are full. Onboarding changes compete with roadmap work for the same deploy windows.
Security review is mandatory. Any vendor that runs in the browser has to pass IT and procurement.
Hopscotch moves in-app guidance out of the release cycle while your engineers keep control of what data is shared. See how it compares with Appcues and Chameleon.
Install once, then hand it to the business
Engineering adds the script, identifies users, and chooses which properties and events to expose. After that, product, enablement, and CS teams build tours, tooltips, and announcements in a visual editor. The browser SDK in the developer docs covers advanced cases.
Target by role, team, and entitlement
Show admins the configuration tour, show end users the workflow tour, and show each region tours in its own language. Segment by any property or event you send. See how teams drive feature adoption.
Built to pass security review
TLS 1.2+ in transit, encryption at rest, SOC 2-aligned controls, and GDPR compliance. You control which user attributes Hopscotch receives, and we'll provide documentation for your security review. Read the security details.
Hopscotch integrates with tools you use
FAQs
Engineering installs Hopscotch once and defines the user properties and events it can use. After that, guidance ships independently of your releases, so copy and targeting changes don't need a deploy.
Yes. Teams use Hopscotch in customer-facing apps and internal web tools alike, walking employees through new systems and releases instead of running live training.
Yes. Email [email protected] and we'll share details on our security practices for your review. Start with the overview on our security page.
If you've used tools like Pendo, Appcues, or Userflow and felt like you couldn't get your tours, tooltips, and surveys to look and feel exactly as you want them without jumping through hoops... or spending a boatload... that's the gap Hopscotch is built to close.
Higher ROI: You get way more than you spend with Hopscotch. Starting at $99, Hopscotch has hundreds of out-of-the-box targeting options and analytics to optimize onboarding and reduce churn.
Simplicity: Other tools advertise no-code, but in actuality, require hours of dev work to get going. Hopscotch is truly no-code.
Support: We’re profitable, growing 6x YoY, in large part because we have the best support in the industry. Every plan comes with live support.
Read our highest-in-class G2 reviews for more.
Our handy Chrome Extension enables you to see your experiences in your app without ever bugging a developer! This is available in your dashboard and does not need any code installation.
To go live with your experiences within your actual product or application, you will need to install the Hopscotch code snippet. If you use Segment or Google Tag Manager you may not need a developer, but if not, you will need someone who is able to add the code snippet manually. One line of code is all it takes to use Hopscotch.
Email us at [email protected]. We reply to most inquiries within a few hours.